Return Policy

Cancellation

We accept order cancellation within 7 days after you place order (done payment). If the order is cancelled you will get full refund.

Returns (if applicable)

We do not accept return of products. As our product is a big item and we send from FREY factory directly to you.

We accept and produce consumers’ orders according to detailed specification required, include size and color. If there is any case or problem need to be solved, usually we support consumers by after-sale service or some other ways by if necessary.